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The king is the smoked briskets, whether they deliver online, or the customers want to pick it up by themselves. They run online, offline, and also provide meals through third part food sourced companies like Zomato, Delivery.com, etc.
Food Delight
Some of the popular dishes and sizes from the yellow trunk, Dickey's Barbecue Pit's menu: XL pack, family pack, Lays packet, and a gallon of tea accompanying party packs. Pork, Chicken, Beef, meats are readily available, but salads and smoked beans too. They provide nutrition and allergen information on their website. The famous family meal plate will consist of two lbs of meat, six rolls, and other sides forming up to six sandwiches at an accessible value.
Catering Services
They serve pre-customized buckets according to the needs of the customers. They also deliver personalized lunch boxes for small meetings at the office or small tea parties. They don't only give boxes but also make a perfect set up for the buffet requirements with trays and paperware. For big parties and events, Dickey's Barbecue Pit provides an end to end buffet service for a hundred people group. Overall any event any size, the restaurant can serve its customers with personalization and tailored menus. Customers can order from their website or call on the customer care number.
Technology
The retail store has its roots in the 40s but has also integrated itself with the latest technology, a food chain must-have in the 21st Century. They were few firsts who provided contactless delivery in March 2020. Amid the situation, they have managed to transfer their business offline to online and maintain their sales by launching few curated discounts such as dine-in kids free special online. Not only have they done their pricing right, but also they have introduced new items on the menu. Success couldn't have possible if they did not prepare themselves in the early years.