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The website www.bobstores.com is the official website for the United States based, 30 chained retail stores, Bob's Stores. Previously named Bob's Surplus, Bob Lapidus founded it in 1954. The website is the mode of buying footwear, clothing, swimwear, activewear, and accessories from one's favorite brand online.

Easy to use

The website is exceptionally easy to use, or buy products, for the customers. It has a menu right at the top left a corner of the site, which on clicking showcases a drop-down list having all the categories of 'Men' 'Women' 'Kids' 'Shoes', and many more categories to choose from. Not only that, but the site also offers all the different sections of products and renowned brands in pictorial forms, which makes it easier for the customer to directly choose from, just by looking at it.

Rewards and Coupons

The site also offers rewards and discounts on each of the purchase. The discount offers vary from one purchase to another depending on the type of product the customer decides to buy. The reward points are added, on each purchase from the store, to the online account. There are two types of rewards membership. One- the Bob's Classic Membership and two- the Bob's Premium Membership. The reward points vary according to the above-mentioned plans.

Easy Return and Refund policy

If the product bought by the customer is unused, retains the original packaging and tags, and has the original store receipt or invoice (if bought online), then the product can be returned within 60 days or within one year. If the product is returned within 60 days then the money will be refunded in the original form, but if it takes more than 60 days then it will be refunded as a merchandise credit.

But, it is very important to retain the original store receipt or web invoice for returning the product. However, if the customer loses it, and is a rewards member, then the lost receipts will be looked up to. Returns are made through online stores, regardless of whether bought online or in-store and through emails, for which an online form is to be filled up. Note that the shipping fee is not - refundable.

Other benefits

The site helps you find the nearest Bob's Stores branch. The site alerts the customer of the latest deals and sales by placing them at the top of the home page. The site sorts all the brands lexicographically for the customer to choose from. It also offers easy means for contact with the customers.

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