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Established in the year 2012, Zalora is considered to be Asia’s fastest developing online fashion retailer. They are set up in different countries including Indonesia, Singapore, Malaysia, Philippines, Hongkong, and Brunei. They have also started their new store in Taiwan. They localize their products to meet the demands of the customers and they also offer you the latest online fashion trends. They offer a wide range of bags, accessories, clothes and much more from over 500 local and international brands. With the best products they offer, you can always stay one step ahead in the latest fashion trend.
The shopping experience provided by Zalora
Zalora offers a safe and simple shopping experience for their customers. They offer multiple secure payment options once they have added the products to their cart. The payment can be made through credit or debit card, prepayment, invoice, and direct debit. On successful completion of the order, the customers can view the current status and also receive the tracking number for the particular purchase. They have the best local service consultant team who will help you with your shopping to be fun and easy.
The customer service offered by Zalora
They offer personal and comprehensive customer service to their clients and customers. They can use the live chat or the service hotline to reach out to the customer service in case of any queries. They have an expert customer service team who will provide the best solution for all your needs. The customers can choose from the professional, speedy and personal service they offer. To know the fast-changing trends and their latest arrivals, you can connect with them on Twitter, Instagram, and Facebook.
The delivery and return policy of Zalora
Zalora offers free delivery for West and East Malaysia when the order value is 75RM. The shipping charges vary according to each region. The offer speed delivery option with which you can receive your product within 1-3 business days. They also offer cash-on-delivery for their orders. Zalora offers 30 days return policy with which you can return them if the clothing or footwear doesn’t fit you.
Quickly compare Zalora.com.my with other similar Lazada, Poplook, Mudah.my and others.
Category Ranking: #304 eCommerce Store
Country Ranking: Ranked #3 Most Popular In Malaysia
Ratings & Votes: 4.4/5 - Based on 44 Votes
Year Founded: 2012
Annual Revenue: US$ 11.6 million
Avg Order Size: US$ 18 to 22
Daily Orders: 1.6k
Daily Visitors: 29k
Website: Zalora.com.my