Shop your favourite sports gears from a global online sports products retailer in Singapore. The site sells footwear, sports items, equipment, swimming products, outerwear, travel and backpacks and more related accessories.
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Decathlon is a sporting goods retailer from France. They are present in 49 countries and has 1500 stores which makes them the world’s largest sporting goods retailer. They provide an extensive range of sporting goods ranging from advanced scuba diving equipment to tennis rackets. All their stores are large and are built averagely on 4000m2. They have more than 20 brands and each of these brands represents a various group of sports or each different sport. They have development and research facilities and a dedicated design team and product development team for the brands. The research teams to come up with the new innovative designs. They have 4 experience stores in Singapore in City Square Mall, Joo Koon, Bedok and Singapore Lab.
What makes Decathlon the leaders in sporting goods retail?
The decathlon was founded in the year 1976 by Michel Leclercq. In the year 1986, they started expanding to other countries and they started with Germany. Then they started expanding to other countries like Italy, Spain, Portugal, the UK, China and much more. Decathlon also develops its own brands and sells them which they term as Passion Brands. They have separate brands for different groups of sports. They provide various services like sports tips and advice where you can find blogs and articles on everything related to sports as well as sports events and product personalization. You can get maintenance and repair services according to the different products.
The Decathlon Membership Program
The Decathlon Membership Program is offered for an unlimited period of time and is free of charge. The membership lets you return or exchange without any time limits. But the product should not be damaged. The members can be a part of any event from Decathlon for free and they also receive free product trails. They can borrow the products for up to a week and that varies according to the products and the store. They can also access the Decathlon services like workshops and more that are put forward by each store.
The Delivery offered by Decathlon
You have to pay a standard delivery charge of $10 if your order is below $60. For orders above $60, they offer free delivery. They have 1-day delivery to 5-day delivery. They offer different time slots which you can choose for delivery. If you place the order between 10 AM to 8 PM, you can get it delivered between 12 PM to 10 PM with their 2 hours delivery policy for 15$. But this is not available for voluminous products or bikes. You can also opt for click and collect where you can pick up your online purchase at the store between 12 PM to 9.30PM.
The Exchange and Refund Policy
The Decathlon Members can return the product any time and the non-decathlon members should return the product within the time of warranty if it found to be defective. However, the exchange is not applicable for personalized or assembled products, damaged products perishable goods like drink and foods. The products which are purchased online can be returned in the decathlon store or by contacting the decathlon customer service. If you are returning the products, the refund will be provided to your bank account along with the delivery charge and any other charge that you paid for the return.